The German language or Deutsch is widely spoken across the globe, particularly in European territories. With more than 100 million people using German, it is considered as one of the major languages of the world.
The fact that massive populations speak German makes it an ideal business language for multinational companies, especially those that aim to plant their brand in Europe’s luxury markets. Delivering customer support solutions in German is a wise move if you want to understand the needs of your consumers and create a stronger connection with them.
Who we are
German Call Center provides outsourced voice and non-voice solutions to companies that cater mainly to German speakers. Our aim is to help our clients reach out to new customers and keep existing ones loyal using our language-specific services. We operate in the Philippines, the global leader for call center outsourcing, enabling us to supply the best agents for your team and use topnotch resources for your offshore operations.
By adhering to international BPO benchmarks and addressing community-specific demands of your customers, we can represent your brand while maintaining the identity you want to uphold.
What we can do
German Call Center can help your company extend your reach to German-speaking markets and strengthen ties with them through the language they are most comfortable using.
Our customer service agents, email support representatives, and live chat team can provide assistance and answer product-related questions following international BPO standards and the customers’ lingual conventions. With multiple customer service channels (phone, email, and live chat), you can make your business accessible round-the-clock.
Where we can lead you
Your business can reach many heights if you get German customer service solutions.
For one, you can build and maintain a positive reputation in places where the German language is widely used. You can also gain a deeper understanding of your new markets by having employees and partners that fully understand German culture and consumer behaviors. Outsourcing to us gives you access to time-tested best practices and location advantages that you can only gain from a multilingual outsourcing firm with long experience in the trade and an established reputation in the industry.