German Call Center - About Us Page

About Us

German Call Center is a Philippine-based bilingual support outsourcing company that offers customer service and technical support solutions to international businesses catering to German-speaking customers. With our voice and non-voice business solutions, we aim to make your business a winner in delivering world-class customer support to your diverse customer base.

The German language is used by about 100 million native speakers across the world, making it one of the most widely spoken native languages in countries in the European Union and across the globe. The language has earned prominence in the fields of science, business, and literature. If you are planning to expand your business to German-speaking territories like Germany, Switzerland, Austria, or Belgium, outsourcing to German Call Center in the Philippines can help you gain a strong foothold in these promising markets.

Founded in 2006, German Call Center began as a telemarketing firm in San Carlos, California before moving its operations facilities to the Philippines’ premiere business and lifestyle district, Makati City. Since then, we have expanded our services to include customer service and technical support solutions via telephone, email, and live chat.

We believe that our stringent recruitment and training procedures gives our outsourcing clients access to a highly proficient workforce. As such, native speakers of the German language are given priority during recruitment. Those who speak German as a second language, on the other hand, are required to undergo a series of language and cultural training sessions to make sure they perfectly understand the context of the customers’ inquiries.

Partnering with German Call Center can open your doors to the German-speaking market. We can equip your business with high quality call center resources, including leading edge technologies and processes. Having a customer service team that can cater to your German-speaking customers’ needs can go a long way in earning their trust and loyalty. Outsourcing to German Call Center empowers you to step up your game in expanding your business while we take care of your bilingual customer support needs.